NEW HERE? USE CODE UNLOCK20 FOR 20% OFF YOUR FIRST ORDER
Enter the tracking number from your dispatch email, or check the status of an order against your account.
Enter the tracking number from your dispatch email, or check the status of an order against your account.
Enter your order number and the billing email you used at checkout. Once an order has been dispatched, the carrier tracking number appears here and in your dispatch email.
Tracking updates come from the carrier. A number can take until the next working day to show its first scan.
Payment has cleared and the order is being picked. Orders placed on a weekend are picked on the next working day.
Picked, checked against the order, and packed.
Handed to the carrier and a tracking number issued. The dispatch email carries the number and the link.
Marked delivered by the carrier. If the carrier says delivered and nothing arrived, contact us within the window in the Shipping Policy.
Give it one working day from dispatch before worrying — the first carrier scan is often the slowest. After that, email us the order number.
Give it one working day from dispatch before worrying — the first carrier scan is often the slowest. After that, email us the order number.
Give it one working day from dispatch before worrying — the first carrier scan is often the slowest. After that, email us the order number.
